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Terms of Service

Last Updated: February 1, 2026

1. Acceptance of Terms

Welcome to Mystery Breaks. By accessing our website at mysterybreaks.com, participating in our live card breaking sessions, or engaging with us on third-party platforms including Fanatics Live, Whatnot, and eBay Live (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, you may not access or use our Services. We reserve the right to modify these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.

⚠️ ALL SALES ARE FINAL

Due to the unique nature of the sports card breaking industry and the random distribution of cards in sealed products, ALL SALES ARE FINAL. NO REFUNDS, RETURNS, OR EXCHANGES will be provided under any circumstances. By participating in our breaks, you acknowledge and accept this policy.

2. Eligibility

You must be at least 18 years of age to participate in our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

Our Services are available only to individuals who can form legally binding contracts under applicable law. If you are accessing the Services on behalf of a business or entity, you represent that you have the authority to bind that business or entity to these Terms.

3. Account and Platform Requirements

To participate in our card breaks, you must:

  • Create and maintain an account on the applicable third-party platform (Fanatics Live, Whatnot, or eBay Live)
  • Comply with the terms of service and community guidelines of those platforms
  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain account security.

4. Card Breaking Services

4.1 How It Works

Mystery Breaks provides live sports card breaking services where participants purchase spots, teams, or divisions in sealed sports card products. Cards are randomly distributed based on the break format, and participants receive the cards pulled for their purchased selections.

4.2 Random Distribution

Card distribution is inherently random and based on the contents of manufacturer-sealed products. We use transparent randomization methods when applicable (random number generators, physical methods shown on camera). We make no guarantees regarding the value, condition, or specific cards you will receive.

4.3 Product Authenticity

We only break legitimate, sealed products from authorized distributors and manufacturers. All products are verified for authenticity before being opened on stream. We are proud Topps Breaker Partners.

4.4 Live Streaming

All breaks are conducted live on camera with full transparency. We use:

  • Multi-angle HD cameras for complete visibility
  • Live randomization shown on stream when applicable
  • Real-time interaction with participants
  • Clear documentation of all pulls

5. Payment and Pricing

5.1 Payment Processing

All payments are processed through the third-party platforms where breaks occur (Fanatics Live, Whatnot, eBay Live). We do not directly process or store your payment information. You agree to the payment terms and conditions of the applicable platform.

5.2 Pricing

Prices for break spots are clearly displayed before purchase. Prices may vary based on product type, break format, and market conditions. We reserve the right to modify pricing at any time.

5.3 Taxes

You are responsible for any applicable taxes, duties, or fees associated with your purchases. Prices displayed may not include all applicable taxes.

6. All Sales Final Policy

NO REFUNDS OR RETURNS

All sales are final. We do not offer refunds, returns, exchanges, or cancellations for any reason, including but not limited to:

  • Disappointment with cards received
  • Lower-than-expected card values
  • Condition of cards (unless damage occurred during shipping - see Section 7)
  • Change of mind or buyer's remorse
  • Technical issues on your end preventing participation
  • Misunderstanding of break format or rules
  • Cards not meeting personal expectations or preferences

Why Sales Are Final: The sports card breaking industry involves opening sealed products with random contents. Once a product is opened and cards are revealed, it cannot be resealed or resold in its original condition. The nature of randomization means outcomes vary, and this is an inherent part of the hobby. By participating, you accept this risk.

6.1 Pre-Purchase Understanding

Before purchasing a spot in any break, you acknowledge that you:

  • Understand the break format and rules
  • Accept the random nature of card distribution
  • Have viewed the product being broken
  • Understand that card values can vary significantly
  • Accept all risks associated with the purchase
  • Agree that all sales are final

6.2 Exceptions

The only circumstances where we may consider a resolution are:

  • Error on Our Part: If we make a verifiable error in card distribution or fail to ship cards that were pulled for you
  • Fraudulent Activity: If you can prove you were a victim of account fraud or unauthorized purchases
  • Break Cancellation: If we cancel a break before it occurs, you will receive a full refund or credit

Any disputes must be reported within 48 hours of the break occurring. We will review evidence and make a final determination at our sole discretion.

7. Shipping and Delivery

7.1 Shipping Policy

Cards won in breaks will be shipped to the address associated with your platform account. We ship cards within 48 hours of the break occurring using:

  • Premium packaging materials
  • Top loaders, team bags, and protective sleeves
  • Bubble mailers or boxes for larger orders
  • Tracking on all shipments
  • Insurance on higher-value cards

7.2 Shipping Times

Typical delivery times are 3-7 business days within the United States, depending on your location and the shipping method used. International shipping may take longer and may be subject to customs delays.

7.3 Lost or Damaged Shipments

While we take every precaution to protect your cards during shipping:

  • Lost Packages: If a package is lost in transit (confirmed by carrier), we will file a claim with the shipping carrier and work to resolve the issue
  • Damaged Cards: If cards are damaged during shipping (not pre-existing damage), you must provide photographic evidence within 48 hours of delivery. We will assess the damage and determine an appropriate resolution
  • Incorrect Address: If you provide an incorrect or incomplete shipping address, we are not responsible for lost or returned packages. You may be charged for reshipping costs

7.4 Unclaimed Packages

If a package is returned to us as undeliverable due to an incorrect address, refusal of delivery, or failure to retrieve from a post office, you will be charged for reshipping costs. If not claimed within 90 days, cards may be considered abandoned.

8. Prohibited Conduct

When using our Services, you agree not to:

  • Engage in fraudulent activity or payment disputes without valid cause
  • Harass, threaten, or abuse other participants or Mystery Breaks staff
  • Use bots, scripts, or automated tools to gain unfair advantage
  • Attempt to manipulate randomization or break outcomes
  • Share false or misleading information about our services
  • Impersonate Mystery Breaks or its representatives
  • Violate any applicable laws, regulations, or third-party platform rules
  • Interfere with the proper functioning of our Services
  • Create multiple accounts to circumvent restrictions
  • Resell break spots without our express written permission

Violation of these prohibitions may result in immediate termination of your access to our Services, forfeiture of any purchased spots, and potential legal action.

9. Intellectual Property

9.1 Our Content

All content on our website and live streams, including logos, graphics, videos, text, and designs, is owned by Mystery Breaks or our licensors and is protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or branding without authorization
  • Record, rebroadcast, or redistribute our live streams
  • Create derivative works based on our content

9.3 Card Ownership

Sports cards and their trademarks are owned by their respective manufacturers (Topps, Panini, Upper Deck, etc.). We do not claim ownership of card content or player likenesses.

10. Disclaimers and Limitations of Liability

10.1 No Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the Services will be uninterrupted or error-free
  • Warranties regarding the value, condition, or authenticity of cards (beyond our product authenticity guarantee)
  • Warranties that any particular card will be pulled from a product

10.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYSTERY BREAKS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Disappointment with card values or outcomes
  • Technical failures or interruptions
  • Actions or omissions of third-party platforms
  • Any damages exceeding the amount you paid for the specific break in question

10.3 Card Value Fluctuation

Sports card values fluctuate based on market conditions, player performance, and collector demand. We make no representations or guarantees about current or future card values. Card values shown in marketing materials are estimates and may not reflect actual market value at the time of sale.

10.4 Third-Party Platforms

We are not responsible for the actions, policies, or technical issues of third-party platforms (Fanatics Live, Whatnot, eBay Live). Any disputes with these platforms should be directed to them according to their terms of service.

11. Indemnification

You agree to indemnify, defend, and hold harmless Mystery Breaks, its owners, employees, contractors, and representatives from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your participation in card breaks
  • Any false or misleading information you provide

12. Dispute Resolution

12.1 Informal Resolution

Before initiating formal dispute resolution, you agree to contact us at contact@mysterybreaks.com to attempt to resolve the issue informally. We will work in good faith to resolve disputes.

12.2 Arbitration

Any dispute arising from these Terms or your use of our Services that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the state where Mystery Breaks is headquartered.

12.3 Class Action Waiver

You agree to resolve disputes on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration against Mystery Breaks.

12.4 Time Limit for Claims

Any claim or dispute must be filed within one (1) year after the claim arose. Claims filed after this period are permanently barred.

13. Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without notice, for any reason, including:

  • Violation of these Terms
  • Fraudulent or suspicious activity
  • Abusive behavior toward staff or other participants
  • Failure to pay for purchased spots
  • At our sole discretion

Upon termination, your right to use the Services immediately ceases. Termination does not relieve you of any obligations incurred prior to termination, and the all-sales-final policy remains in effect.

14. Changes to Services

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice or liability. This includes:

  • Break formats and types
  • Products offered
  • Platforms used
  • Shipping methods and times
  • Pricing and payment methods

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United States and the state where Mystery Breaks is headquartered, without regard to conflict of law principles.

You agree to submit to the personal jurisdiction of the courts located in that state for any disputes not subject to arbitration.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Invalid provisions shall be modified to the minimum extent necessary to make them valid and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Mystery Breaks regarding the use of our Services and supersede all prior agreements and understandings.

18. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Mystery Breaks.

19. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

20. Contact Information

For questions about these Terms of Service, please contact us:

  • Email: contact@mysterybreaks.com
  • Platforms: Direct message us on Fanatics Live, Whatnot, or eBay Live at @mysterybreaks
  • Instagram: @mystery_breaks

21. Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You specifically acknowledge and accept:

  • The all-sales-final policy with no refunds or returns
  • The random nature of card distribution
  • That card values may vary significantly from expectations
  • All limitations of liability and disclaimers
  • The binding arbitration clause and class action waiver

Final Reminder

ALL SALES ARE FINAL. If you do not accept these terms, including the no-refund policy, please do not participate in our breaks. Your participation constitutes full acceptance of these Terms of Service.

Mystery Breaks

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